PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of BobaStore.com. The collective work includes works that are licensed to BobaStore.com. Copyright 2009 - 2022, BobaStore.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with BobaStore.com or purchasing BobaStore.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with BobaStore.com or to purchase BobaStore.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by BobaStore.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of BobaStore.com used in the site are trademarks or registered trademarks of BobaStore.com
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, BobaStore.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. BobaStore.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. BobaStore.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. BobaStore.com disclaims any liability for compensatory or other damages arising out of product labels not exactly match as shipped. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
BobaStore.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if BobaStore.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a BobaStore.com product is mistakenly listed at an incorrect price, BobaStore.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. BobaStore.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BobaStore.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by BobaStore.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
BobaStore.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to BobaStore.com. ALL concerns, questions must be delivered in writing or by email to BobaStore.com.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of BobaStore.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of BobaStore.com products) must be commenced within one (1) year after the claim or cause of action arises. BobaStore.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. BobaStore.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via telephone, e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a BobaStore.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. BobaStore.com reserves the right to refuse service to anyone.
BobaStore.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, BobaStore.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, BobaStore.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to BobaStore.com in its sole discretion.
You agree to indemnify, defend, and hold harmless BobaStore.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, BobaStore.com may link to sites operated by third parties. However, even if the third party is affiliated with BobaStore.com, BobaStore.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of BobaStore.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, BobaStore.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Damaged / Missing Shipments/Items:
a. For any damaged shipments caused by the mishandling of Carrier (FedEx, USPS or Trucking), a claim must be filed within 48 hours of package arrival.
b. A picture of the damaged item(s) must be submitted to BL Retail Inc. (dba BobaStore.comŽ) with the claim.
c. Credits are not guaranteed and are subject to further investigation before any refund or replacement is granted. Investigation may take up to 21 business days.
d. BL Retail (dba BobaStore.comŽ) is not responsible for any and/or all damages due to weather conditions (frozen, broken, or other packaging issues that are weather damaged.)
The standard procedures are as follows for all damaged orders not received by customers:
a. In the case of damage caused during transit, BL Retail Inc. (dba BobaStore.comŽ) is unable to immediately replace the damaged merchandise upon customer's notification. BL Retail Inc. (dba BobaStore.comŽ) will submit a claim to Carrier (FedEx or Trucking Co.); once Carrier confirms the damage is caused by the mishandling of Carrier, a credit may be posted to your account within 5 to 7 business days after verification.
b. If replacement must be expedited, you may place a new order. Once Carrier honors the damaged claim, a refund will be rerouted to your account.
For any missing shipments/Items, a claim must be filed within 72 hours of receipt. An investigation will be conducted to determine its cause and missing merchandise may be replaced after all details are reviewed.
a. Customer must provide valid Ship-To address and telephone number upon order.
b. Carrier (e.g. FedEx) will make several attempts to you before sending the package back to BL Retail Inc. (dba BobaStore.comŽ).
c. If Carrier could not get a hold of you or you refused the package and the package was returned to BL Retail Inc. (dba BobaStore.comŽ), customer must pay an additional shipping and handling fee for reshipment.
d. If customer refuses to pay for the fees associated with reshipment, BL Retail Inc. (dba BobaStore.comŽ) reserves the right to cancel the order and refund customer the total amount less than original shipping costs.
Return Policy, Refunds & Other:
BobaStore.com products are intended for catering use only unless noted otherwise and products may be shipped as other brand name such as BobaLoca. This transaction is considered a business to business transaction. A 15% restocking fee shall be charged on all equipment. Customer is responsible for ALL shipping costs regarding warranty repairs and item must be returned in the original packaging. Applicable warranty date starts from the date of purchase. No returns on any food or grocery items. Shipping charges are never refundable. Customer must return equipment in original packaging and in good resealable condition to be considered for a refund. Customer is responsible for shipping on all returned items. No returns after 15 days after receipt. Shipping carriers may be changed at BobaStore.com's sole discretion. BobaStore.com reserves the right to cancel any order and issue full refund to customer for any reason or no reason.